Need help with Levla, your subscription, or your account? Email us and we'll reply within 2–3 business days.
Levla Pro is billed through your Apple ID. Open App Store → your account → Subscriptions to change or cancel. Cancelling stops future renewals; your current period stays active until it ends. Free trials convert to paid unless cancelled before the trial ends.
In Levla, open Settings → Restore Purchases, or reinstall the app and sign in with the same Apple ID used for the original purchase.
In Levla, open Settings → Delete Account. This permanently removes your scans, posts, and profile from our servers.
You capture a photo in the app; it's uploaded to your private Levla cloud account, where AI estimates your body-fat percentage and tracks your progress. Scan photos stay private to your account — you choose what, if anything, to share to the community feed. The estimate is for fitness and wellness only and is not medical advice.